Result: The Delete confirmation window displays. Clicking on this reveals all items emptied from the Deleted Items folder, with the option to PURGE items from this list. One can then empty the Deleted Items folder, and at the top is an option to Recover Deleted Items. When OK is selected, there is no chance for email recovery (unless a server backup was performed before the email was permanently deleted). When one deletes an item, say from the Inbox, it goes to the Deleted Items folder. Choose OK to continue, or Cancel to quit the Permanent Delete operation. Choose the Delete icon on the OWA Toolbar, or right-click and select Delete.To select random, multiple emails, press down the Ctrl key as you select emails.We don't recommend that you use either of. If you don't see the deleted messages you want to recover, they have probably been permanently removed from the Deleted Items folder or Junk Email folder. Junk email is retained for 30 days before it is automatically deleted. To select a range of emails, single-click on the first email in the range, press down the Shift key, and single-click on the last email in the range. Items removed from your Deleted Items folder are recoverable for 30 days.Select the email you want to delete by clicking once on the email to highlight it.Access your mailbox and navigate to Deleted Items. Many articles on recovering deleted items in Outlook Web Access say to right click on the Deleted Items folder will bring up the Recover Deleted Items.Permanently Delete Email from Deleted Items Result: The email is moved to Deleted Items select the Delete icon on the OWA Toolbar,.When you are ready to delete email from your Inbox, select the email by clicking on it once and then either: Note: Desktop clients (e.g., Outlook, Apple Mail) may be configured to use a local trash system or be configured to purge email from the Deleted Items folder more quickly than 14 days.ĭeleted Email Recovery is only available in OWA or Outlook. Once it has been permanently deleted from the dumpster it can not be recovered. The Dumpster only holds email message for 14 days once they've been removed from Deleted Items.ĭeleted email can be recovered from the Deleted Items folder or the Dumpster.If you purge or remove items from your Deleted Items folder they will be moved to the Dumpster where they are still recoverable.The email is moved to your Deleted Items folder.Automatically Empty Deleted Items on Log Offīy default, every email deleted from your OWA mailbox goes through the following process:.Permanently Delete Email from Options > Deleted Items.Recover Deleted Email from the Dumpster.Permanently Delete Email from Deleted Items.Select or clear the Empty the Deleted Items folder upon exiting check box.On the Tools menu, click Options, and then click the Other tab.
Click the Recover Selected Items icon (yellow envelope with a blue arrow above the search box). Select the items you want to restore by selecting the boxes that appear when you hover over to the left of the e-mail. Clear (or unclear) the Empty the Deleted Items folder when I sign out check box. To recover an item in Outlook Web App, Right-click on the Deleted Items folder.Scroll all the way down to Message Options.Choose Options at the top right, and then Settings on the left.
Turning on or off automatic emptying of the Deleted Items folder Outlook on the web If you are not using one of the clients listed above, you will need to use Outlook on the web to recover your deleted items. The Recover Deleted Items feature is only available for the following desktop clients: Outlook 2016 for Windows, Outlook 2013 for Windows, and Outlook 2010 for Windows. The Recoverable Items folder is a hidden folder that contains emails deleted in Microsoft Office 365 for a specific amount of time (default 14 days).